Sigma Assistel

Making retirement better means helping you find solutions - in all areas of your life.

A good financial plan can go a long way to setting the stage for a happy retirement. But when you face challenges that have nothing to do with financial planning, Standard Life can still help by including Sigma Assistel with all Ideal Segregated Funds – Signature Series policies.

Ideal Segregated Funds – Signature Series is the first investment product in Canada to offer Sigma Assistel’s service, and it’s included free of charge.

Sigma Assistel is a telephone assistance service you can call for information and support, 24 hours a day, 7 days a week. You can use it for:

Sigma Assistel
  • Home assistance – Access local resources when you need help with home maintenance, repairs and renovations.
  • Domestic assistance – Find solutions to almost any question or domestic issue.
  • Psychological assistance referral service – Confidential access to accredited mental health specialists who can help you cope with emotional challenges.
  • Health assistance – Advice from health professionals who can answer your questions on health, diet and lifestyle.
  • ID theft and restoration assistance – Learn to protect yourself from identity theft, or get personalized, step-by-step help with restoring your identity if personal information is stolen.

Because a worry free retirement includes aspects other than having enough money to retire comfortably.

Sigma Assistel is a supplementary service provided by a third party entity and is subject to being changed or withdrawn without prior notice.

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All Standard Life individual insurance products are covered by our unique six-month Total Customer Satisfaction Guarantee.

* excludes structured settlement annuities

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Thank you from the bottom of my heart. You made it easier to get through a difficult situation.

My living room window shattered in minus 20-degree weather. I called Sigma Assistel just past midnight. I was extremely impressed with their Home Assistance Service: they sent someone right away to secure the window. It put my mind at ease, and let me get back to sleep. I called back the next morning, and Sigma Assistel referred me to a reputable glass installer. They even followed up to find out if I’d received good service. I would definitely call again!

We’ve been hearing a lot about identity theft lately, but I didn’t know how to protect myself. I called the Sigma Assistel’s ID Theft Assistance Service, and their specialists gave me all the information I needed to help protect myself from becoming a victim.

I had what I thought was a trivial request for Domestic Assistance. I didn’t think they would be able to help - I was just looking for someone to mow my lawn while I was on holidays. I wondered if they could give me some referrals, and they did. What a thrill to return from vacation and be able to enjoy my beautiful backyard! They also did a good job of explaining everything this incredible service covers. I wouldn’t hesitate to pick up the phone again if I need anything. A big thank you to the entire team for this amazing service!

My little boy had a persistent fever, and none of the medication I was giving him would bring it down. I called the Health Assistance service, which was amazingly fast in answering my call. They offered guidance and reassurance, and walked me through what I had to do, step by step. They saved me a trip to the emergency room in the middle of the night. I followed their sound advice and everything turned out fine. They also explained what their program covers. I want to thank you for providing such excellent, accessible service and for being so understanding. I wouldn’t hesitate to use your services again.