What to do if you would like to make changes regarding your Life or Critical Illness insurance policy
If you have a change of address, please use our Secure Message Centre or contact our Customer Service Centre.
For a change of banking information, please complete a Pre-Authorized Debit agreement (PAD) form and send it by fax to: 1-888-533-3330 or send a scan of the completed document to: lis-after-sales@standardlife.ca.
While Standard Life no longer offers new sales of life and critical illness insurance policies, we are here to help you with policy features and options. Below are some of the types of contractual options you may have as a policyholder. Please contact your advisor to initiate any transactions. Your advisor understands the specifics of your policy provisions and is in the best position to help you.
- Change investment options in a Perspecta Universal Life (UL) policy
- Convert your Term insurance policy
- Add riders for adults or for children
- Increase your sum insured or make additions to your policy
- Reinstate your policy if it has lapsed due to non-payment of premiums
- Exercise your Guaranteed Insurability Benefit (GIB) option
- Initiate a policy loan or withdrawal
- Find out all contractual options and benefits available to you
- Click here to request contact information for a recommended advisor if you no longer have an advisor.
