Standard Life offers small business solutions designed to meet the distinct needs of businesses with between 5 and 50 employees. More than a competitive benefits package, it lets small businesses benefit from our exceptional customer service and cutting-edge eServices that simplify day-to-day plan administration.
The advantages of doing business with Standard Life
- Employers can choose from our entire range of products and services.
- Small business owners can offer their employees a comprehensive group insurance plan at an affordable cost.
- We customize our offering to best meet the needs of employers and employees.
A personal touch
Small business clients benefit from our commitment to exceptional customer service. It is what we do best.
The group insurance plan administrator benefits from -
- A dedicated specialist from our Customer Care Centre who will accompany and guide them through plan management, and who is trained specifically to deal with questions regarding contractual clauses, procedures and VIP Room modifications
- Direct access to a centralized implementation team, in place to make the transition to Standard Life a smooth one
- After-sales services such as plan design modifications and eligibility management
- The Plan Administrator's Welcome Kit, available in electronic or paper format, which includes an administrator's handbook, administrative and claim forms and contact information.
Our eServices at your service
We offer a number of eServices to help reduce the time and cost associated with managing a group insurance plan.
eServices for the plan administrator:
- Make online transactions through the VIP Room, our protected Web site.
- ePayment services - a convenient way to pay group insurance invoices online via your company's financial institution.
eServices for plan members:
- Safe and easy access to information, 24 hours a day, 7 days a week - They can inquire on their health, dental and disability claims via the VIP Room and the toll-free Info-Line.
- eBooklet - Convenient VIP Room access to the Employee Booklet, detailing their insurance coverage.
- Direct deposit service - Claim payments are deposited directly into the employee's bank account, and an Explanation of Benefits is mailed to them. This is the fastest, safest and easiest way of receiving claim reimbursements.
- Virtual Health & Wellness Centre - Standard Life's Health & Wellness Centre provides educational information on a range of personal and workplace health and wellness topics, interactive quizzes, calculators and much more.
