We know each business is unique. One size does not fit all. We adapt our products and services to our clients' reality. With a wide range of benefits and plan types, we have the right group insurance package to suit the needs of both employers and employees.
Easy. Secure. Instantaneous.
You have a busy schedule. With this in mind, our eServices are designed to offer secure and convenient access to information, administrative tools and transactions. Whether you are a benefits advisor, a plan administrator, or a plan member, you could do with less paperwork and more real-time information.
For benefits advisors
VIP Room
Staying informed lets you better serve your clients. With its flexible reporting tools, the VIP Room provides you with the latest account information. Our reports allow you to present personalized data and information to your clients, and give them an overview of how their plan is doing.
Log in to our secure VIP Room to:
- Build customized reports
- Consult Client Reports to monitor and analyze trends in claim payments versus billed premiums.
Standard Life Web site
Our public Web site offers you access to:
- Information on our Products and Services
- Frequently used administrative and claim forms
- The Article, our bulletin on regulatory matters
- e-connexion, our electronic newsletter for advisors
- Our range of Marketing material
- Useful links
For plan administrators
VIP Room
Our secure Web site is designed to simplify the administration of your group benefits plan. Log in to the VIP Room to:
- Enroll new plan members
- View and modify employee information
- Generate personalized administration and claim forms
- Print a copy of employee Insurance Certificates
- Create and download customized reports on participants and their dependents
- Consult information on current and previous invoices
- Follow step-by-step instructions in our Administrator's handbook
- Contact a specialist via our secure Message Centre - safer than transmitting confidential information in unprotected emails
- Visit our protected Health & Wellness Centre for exclusive information on personal and workplace health and wellness topics
- and more...
Electronic payments
With Standard Life's ePayment option, you have one less cheque to issue. Pay your group insurance invoices online via your financial institution.
Standard Life Web site
Our public Web site provides access to:
- Information on our Products and Services
- Frequently used administrative and claim forms
- Our Administrator's handbook: This all about the administration of your group insurance plan
- The Article, our bulletin on regulatory matters
- Useful links
For plan members
VIP Room
The VIP Room is automatically available to all plan members. No registration is necessary. Employees who have questions about benefits and claims can login to the password-protected VIP Room to:
- Review their group benefits coverage
- View the status of medical, dental and disability claims
- Access Explanation of Benefits and Dental Treatment Plan Evaluations
- Complete pre-filled claim and administrative forms
- Update personal information
- Print Insurance Certificates
- Visit the protected Health & Wellness Centre for exclusive information on personal and workplace health and wellness topics
- and more...
Electronic booklets
The employee booklet is now available in electronic format. Details on the benefits covered in the group insurance plan are easily accessible in the VIP Room.
Direct deposit
Employees no longer have to wait for a cheque. With our direct deposit service, claims payments are transferred directly into employee bank accounts and an Explanation of Benefits is sent to the employee by mail. This is the fastest, safest and easiest way of receiving claims reimbursements.
Standard Life Web site
Our public Web site is another useful tool that makes information more readily accessible. Designed specifically for employees, the Plan Members section addresses their needs and provides straightforward answers and instructions.
Our public Web site offers employees access to:
- Instructions on filing a claim
- Frequently used administrative and claim forms
- Information based on their real-life situations
- and more...
Discover more
Standard Life has robust safeguards in place to ensure secure online access and protect the confidentiality of our clients' information.
