Expert advice on absence and disability management
The pressures of today’s work environment affect everyone’s daily life, employees and employers alike, and increasingly result in absences. With Standard Life’s ConsultAction services, employers have access to expert advice and support to deal with the challenges related to these absences.
Take a look at the information below and learn more on:
What is ConsultAction?
ConsultAction services include Standard Life’s complete range of tools and early intervention programs and are offered on a consulting basis. They are primarily intended for employers that have chosen to self-fund their short-term disability plan or that are looking for assistance managing all types of absences.
Our services at a glance
We offer solutions to help employers effectively manage all issues related to absenteeism.
ConsultAction services
With ConsultAction, we make sure that every case referred to us is dealt with immediately and, from the very first phone call, we look for ways to speed up recovery and the return to work.
Employers can call upon our skills and expertise to:
- Evaluate the file and the medical and non-medical causes of the absence
- Identify the employee’s residual functional capacities
- Develop a tailored treatment plan in collaboration with all stakeholders
- Find opportunities to fast-track testing and care
- Propose immediate workplace accommodations or plan gradual return to work
- Develop a return to work plan adapted to the needs of the employees and the workplace
- Remove obstacles to the employee’s return through early intervention
- Provide coaching and support for all parties involved throughout the process
- And much more…
À la carte consulting services
Our consulting services offer complementary expertise on an vast array of subjects related to absenteeism, including:
- Attendance support (workplace accommodations)
- Casual and above average absence management
- Occupational absence management
- Manager training and coaching
- Health and wellness
These À la carte services can be offered on a case-by-case basis or to all employees, the employers decide.
A dedicated contact
With ConsultAction, employers benefit from a single point of contact, their disability case manager, ready to help them use the best techniques available to ensure a safe and timely return to work.
Our case managers are supported by specialised resources, including:
- Experts in absence management
- Rehabilitation specialists
- Experts in health and wellness
- Doctors and nursing consultants
- Network of independent medical experts and clinical resources
Advantages for the employer
Our range of services can help employers improve their overall results and find opportunities for synergy that can reduce the various costs related to absenteeism.
ConsultAction also allows employers to:
- Benefit from a “one-stop service” for managing absenteeism
- Work with an expert who understands their corporate culture and intervenes in accordance with their policies
- Stay connected with their absent employees
- Receive the necessary assistance to support their employees during illness or difficult times
- Obtain customized, effective and sustainable solutions
