Customer services

If you do not receive a prompt response to a message sent to one of our Customer Service areas using an online contact form, it is possible that technical difficulties prevented our receiving your message or your receiving our response, that the return e-mail address you provided was in error, or a number of other factors.

Should this occur, you may wish to resend your e-mail message or to contact the appropriate Customer Service area using their toll-free telephone number.

Group Life & Health

Plan members services - Info-Line

Across Canada

Plan administrators services

Montréal

  • 2045 Stanley, 3rd Floor
    Montreal, Québec H3A 2V4

    Telephone: 514-499-4408 or 1-800-363-6682
    Fax: 514-499-8845

Toronto and Calgary

  • 100 Sheppard E., Suite 200
    North York, Ontario M2N 6N5

    Fax: 416-224-3201
    Toronto: 416-224-3200 or 1-800-499-4415
    Calgary: 1-888-531-1145


Group Savings & Retirement

Plan members services - Info-Line

Across Canada

  • Telephone: 1-800-242-1704
  • Online contact form
    To send your message to the appropriate department, please click on the description that represents you:

You are contributing to a Group Savings & Retirement Plan

You are the administrator of the Corporate Plan



Individual Insurance

Across Canada

Calgary

  • Telephone: 403-296-9500

Montréal

  • Telephone: 514-841-6633


Individual Investments

Across Canada

Calgary

  • Telephone: 403-296-9500

Montréal

  • Telephone: 514-841-6633


Mutual Funds - A-Series

Across Canada



Mutual Funds - Legend Series

Across Canada



Enhanced login process

To further protect you account from unauthorized access and fraud, Standard Life has introduced a new login procedure.

Consult the FAQ

Client Confirmation Program

Audit center for annuitants

 

Audit center for annuitants

Phone number: 1-888-676-4100