Business must be submitted by advisors who have signed a contract with Standard Life or have been through our due diligence process, and are licensed in the jurisdiction where the application was signed by the client and where the contract is delivered.
Advisors must do business in good faith and in accordance with the provisions of the laws and regulations of any jurisdiction in which they hold a license. Additional responsibilities are outlined in the agreement that advisors sign with Standard Life.
Avoid practices that might mislead or deceive a client or potential client. Ensure that illustrations of prices, values and benefits are clear, and contain full disclosure of amounts that are not guaranteed, whenever the information is given verbally or in letterform.
Disclose accurately and completely all information required by the client to make an informed decision, including disclosure about any conflict of interest that you might have in relation with the transaction.
Use fact-finding tools and Standard Life illustration software to ensure complete and accurate disclosure, and ensure that any product or policy solicited meets the identified insurance and financial needs and goals of the client.
Promptly deliver to Standard Life all applications and transactions solicited by you. All premiums or other amounts payable in respect of any insurance or annuity must be made payable to Standard Life. Cash must not be accepted as a method of premium payment or deposit. Advisors must not accept cash from clients and purchase money orders or bank drafts on behalf of their clients.
Promptly deliver to Standard Life any claim or complaint made against you in connection to the Company.
You will find additional sales practices that you must adhere to through the links below. It is your responsibility to ensure that you comply with all the regulatory requirements, sales practices and Administrative Guidelines.
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