Frequently Asked Questions

How do I apply for the coverage?

Applying is easy. You have different options available to you. Just fill out the interactive form and click Send. We will email you a printable pdf for you to sign and mail back with forms we need. Another email will follow with details of your premium. You can also fill out the application form available on the web site.  Top


Do I need to fill out an application form?

Yes. This form gives us with information we need, like your choice of beneficiary and how you would like to pay your premium. The Application for Group Life Conversion and instructions to fill it out are all found under the Your Application Form tab.

If you have other questions, don’t hesitate to contact us. We will be happy to help!  Top


How are the premiums determined for the coverage?

Your insurance age, your sex, your smoking status (whether you are a smoker or non-smoker), and the type and amount of coverage you want all impact the premiums. When you complete the Information we need to know page, we get the information we need to calculate your premium. For Whole Life Insurance, we send you an illustration with the policy’s guaranteed cash values (subject to premium payments). These will be sent to you via email (or regular post, should you request it). Top


Your Insurance Age

“I’m age 42, so why does it show my age as 43?” Insurance age is calculated by the six months nearest to your birthday, and is an industry norm. For example, if you are age 42, born in January, and applied for coverage in May, your insurance age is 42. If you applied for coverage in September, your insurance age would be 43.  Top


How do I know if I qualify for the premium discount?

This is based on your answers to the questionnaire you submitted online (Information we need to know). You will receive a confirmation email to let you know what you qualify for. Level Term to Age 65 and Whole Life products qualify for the premium discount.  Top


Maximum Coverage amounts

The maximum amount available for conversion is the lesser of $200,000 and the amount of life insurance under your group coverage (in Quebec it is $400,000).  Top


Minimum Coverage amounts

 There may be minimum coverage requirements depending on your province and on the reason for your termination. We will advise you of the choices you have for your particular situation.   Top


Conversion right of family and dependant coverage

 Family and dependent coverage may vary depending on your province and your group plan. We will let you know the options available to you.  Top


What if I want more coverage than what I can convert?

Coverage above your conversion amount needs to go through underwriting. We can help you determine what you need.  Top


What if I want less coverage than what I can convert?

Not a problem – this is your policy. Let us know the coverage you want, and we will provide you with the information you need to make an informed decision.  Conversion may be subject to a minimum amount. Please see “Minimum coverage amounts” above.   Top


What if I want to apply for an underwritten policy, to see if I can get better rates?

We can help you here, too. We will guide you through the process. If we find out you would be declined or heavily rated, you would still have your original conversion option open, as long as we receive the application before the expiry date of the conversion period.   Top


What is an expiry date?

With conversion there are some important deadlines for you to know.

The first deadline is the date you stop belonging to a group. This can be because you’re leaving your job, or because the group coverage itself is being terminated. You have 30 days from that date to let us at Standard Life know you want to convert.

The second deadline is 31 days from the date we send you your documents. You have until then to send us forms. At the end of that deadline date, your conversion right ends.


Can I convert the accidental death and dismemberment coverage?

No. This option is not available.  Top